Frequently asked questions
Answers to the questions our customers ask most often. Another question? Contact us directly.
Where is the HES Automobile garage?
Our workshop is at Chemin Adrien-Stoessel 28, 1217 Meyrin, in the canton of Geneva. Customer parking is available on site.
What are your opening hours?
We are open Monday to Friday from 8am to 6pm and Saturday from 8am to 12pm. We are closed on Sunday.
Do you work on all vehicle brands?
Yes, our workshop is multi-brand. We maintain and repair cars of all brands, whether petrol, diesel or hybrid.
Do I need to book?
We recommend booking by phone, WhatsApp or our online form, to ensure quick handling. For an urgent breakdown, call us directly.
Is the quote free?
Yes. We provide a clear, free quote before any work, and only start once you have approved it.
Does servicing here void the manufacturer warranty?
No. Regulations allow servicing at an independent garage as long as the maintenance plan is respected and equivalent-quality parts are used. We document every job in your service book.
Which payment methods do you accept?
We accept debit cards, credit cards and contactless (NFC) payments.
Do you offer a courtesy car?
Yes, for work that keeps your vehicle off the road, a courtesy car can be provided subject to availability. Mention your need when booking.
Do you store seasonal tyres?
Yes, we keep your summer or winter tyres in good conditions and refit them at the change of season.
How can I reach you quickly?
By phone on 022 525 24 11, via the WhatsApp button on the site, by e-mail at hesautomobile@gmail.com or by filling in our contact form.
A project, a breakdown, a question?
Get a free, no-obligation quote. Our team replies quickly.